Shipping Information

• Standard processing time for orders (3-5 business days before shipping).

• Shipping carrier details (UPS, FedEx, USPS).

• Tracking information will be provided.

• International shipping avalible upon request  (Custom quote for shipping will be provided).

EXCHANGES & RETURNS

• Return policy (Items can be returned within 15 days of receiving).

• Condition for returns (Items must be unused and in condition it was received in and in original packaging).

• Exchange process for defective or incorrect items.

• Steps for initiating a return or exchange (Contact our support team at info@veritasguitars.com).

• Customers are responsible for return shipping costs.

Customer Support

• Contact Us: Reach us at info@veritasguitars.com or call (931) 325-5322.

• Response Time: We aim to respond within 24 hours.

• Social Media: DM us on Instagram or Facebook for quick inquiries.